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Your account

Account & profile

Keep your account and preferences in order.

Profile screen with account details and display name
Profile holds your display name, security and which features you see.

Steps

  1. 1

    Go to Profile.

  2. 2

    Set your display name and check the email your account uses.

  3. 3

    Change your password, or use Forgot password on the sign-in screen if you're locked out.

  4. 4

    Choose the page the app opens on when you sign in.

  5. 5

    Turn on two-factor authentication in the security section — see the two-factor guide for the full walkthrough.

  6. 6

    Review your plan there too, and use Manage billing to change or cancel it — see the plans and billing guide.

  7. 7

    Use Report a bug in the menu to send us what went wrong; it includes the technical details for us automatically.

Tips

  • Each account is a single, private library — unless you're on Band / Team, which shares one library with the group.
  • If you signed up with Google or Apple you won't have a password yet. Use Forgot password once to set one if you'd like to sign in by email as well.
  • Switch the app between English and Spanish with the language picker.